Terms and Conditions

1. Acceptance of Terms

These Terms and Conditions (“Terms”) govern your access to and use of supreme-outlet.com (the “Site”) and any purchases made through the Site. By accessing, browsing, or using the Site, you agree to be bound by these Terms and our policies referenced herein. If you do not agree, do not use the Site.

2. Eligibility

You must be at least 16 years old to use the Site and at least 18 years old (or the age of majority in your jurisdiction) to make a purchase. By using the Site, you represent that you meet these requirements and are legally able to enter into a binding contract.

3. Accounts

To streamline checkout and order tracking, you may create an account. You are responsible for safeguarding your login credentials and for all activity under your account. Notify us promptly of any unauthorized use. We reserve the right to suspend or terminate accounts for suspected fraud, abuse, or violation of these Terms.

4. Authenticity & Product Info

• We operate as an independent marketplace focused on authentic Supreme products. Items undergo verification where applicable.
• Product images, colors, and descriptions are provided for guidance and may vary slightly due to lighting, device display, or manufacturing differences.
• Sizes are listed according to the manufacturer’s size runs unless otherwise specified.

5. Orders & Availability

• All orders are offers to purchase and are subject to our acceptance and product availability.
• We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order.
• If we make a change to or cancel an order, we will attempt to notify you using the email and/or billing address/phone number provided at the time the order was made.
• In rare cases of inventory or pricing error, we may cancel and refund your order.

6. Pricing, Taxes & Currency

• Prices are listed in U.S. Dollars (USD) unless stated otherwise.
• Taxes, duties, and shipping charges are calculated at checkout based on your delivery address and selected service.
• We reserve the right to change prices at any time. Price changes do not affect orders already accepted.

7. Payments

We accept the payment methods shown at checkout. By submitting a payment, you represent that you are authorized to use the selected method and authorize us (and our payment processor) to charge the full order amount, including applicable taxes, shipping, and fees. Orders may be subject to verification checks to prevent fraud.

8. Shipping & Delivery

• Shipping options, costs, and estimated delivery windows are presented at checkout.
• Delivery estimates are not guaranteed; delays may occur due to carrier issues, weather, customs, or peak-season demand.
• Title and risk of loss pass to you upon our delivery of the order to the carrier.
• For international shipments, the recipient is responsible for any import duties and customs clearance unless otherwise specified at checkout.

9. Returns & Exchanges

• Unless a product page specifies otherwise, unworn items in original condition with all tags and packaging may be returned within 14 days of delivery. Items marked final sale are not returnable.
• To initiate a return, contact us at [email protected] with your order number. Unauthorized returns may be refused.
• Original shipping fees are non-refundable unless the return is due to our error or a proven defect.
• Refunds are issued to the original payment method after inspection. Processing times may vary by your bank or payment provider.

10. Cancellations

Order changes or cancellations can only be accommodated before fulfillment begins. Contact [email protected] as soon as possible; we cannot guarantee changes after your order is placed.

11. Intellectual Property

All content on the Site—including text, graphics, logos, product images, and software—is owned by or licensed to Supreme Outlet and is protected by intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from Site content without our prior written consent.

12. Acceptable Use

• Do not misuse the Site, interfere with its security or operation, attempt to access non-public areas, or use bots/scrapers without permission.
• Do not engage in fraudulent activity, including payment fraud, chargebacks without cause, or resale where prohibited.
• Do not post or transmit unlawful, infringing, defamatory, or otherwise objectionable content.

13. Privacy & Cookies

Your use of the Site is subject to our Privacy Policy, which explains how we collect, use, and share information, and our Cookie Policy regarding analytics and preferences. Where required, we will request consent for non-essential cookies. For details, contact [email protected].

14. Disclaimers & Warranties

EXCEPT AS REQUIRED BY LAW, THE SITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT. We do not warrant uninterrupted or error‑free operation of the Site.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUPREME OUTLET AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR PURCHASE OF PRODUCTS. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.

16. Indemnification

You agree to defend, indemnify, and hold harmless Supreme Outlet from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising from or related to your use of the Site, your violation of these Terms, or your violation of any rights of another.

17. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

18. Dispute Resolution & Arbitration

• Informal Resolution. Before filing a claim, you agree to contact us at [email protected] and attempt to resolve the dispute informally within 30 days.
• Binding Arbitration. If not resolved, disputes will be settled by binding arbitration on an individual basis in San Francisco County, California. You and Supreme Outlet waive any right to a jury trial or to participate in a class action.
• Exceptions. Either party may seek relief in small claims court for qualifying disputes or seek injunctive relief for infringement or misuse of intellectual property rights.

19. Third‑Party Links

The Site may contain links to third‑party websites or services we do not own or control. We are not responsible for the content, policies, or practices of any third‑party sites.

20. Changes to the Terms

We may update these Terms from time to time. Changes take effect when posted on this page with a revised “Last updated” date. Continued use of the Site after changes constitutes acceptance of the updated Terms.

21. Contact

Questions about these Terms? Contact us:

22. Brand & Trademark Notice

“Supreme” and related marks are trademarks of their respective owners. Supreme Outlet is an independent marketplace and is not affiliated with, endorsed by, or sponsored by Supreme.